FAQ

HOW CAN I CONTACT THE GAGA’ LABORATORY CUSTOMER SERVICE?

Our Customer Service is available to help you through the dedicated section on our website.

WHAT ARE THE SHIPPING RATES? ARE SHIPMENTS INSURED?

Shipping for watches is always free and insured, unless otherwise specified in the checkout details. Shipping is available worldwide.

HOW CAN I PLACE AN ORDER?

Choose the product you want to purchase and click the Add to Cart button. To complete your order, follow the instructions at checkout. Your order will not be completed until you enter your payment details.

WHAT ARE THE PAYMENT OPTIONS?

Payment can be made by bank transfer or credit card (through PayPal).

WHEN WILL I RECEIVE MY ORDER?

The order will be delivered within 20 days from the date

VAT Is (V.A.T.) INCLUDED IN THE PRICE?

VAT (V.A.T.) and any local taxes are not included in the price. For shipments to Switzerland, the VAT (V.A.T.) will be added at checkout. For shipments outside Switzerland, the VAT (V.A.T.) and any taxes will be collected upon delivery or in advance in accordance with local laws and courier regulations.

WARRANTY

For all information relating to the guarantee of Gagà Laboratorio products, please refer to the appropriate section on the site.